Q:How do I contact CMC, Harihar for 24-Hour HELPLINE?                                                
       A: Dial 08192 - 242030
       Q: How to lodge a Complaint in CMC, Harihar?

           A: There are three methods to lodge complaint in CMC Harihar
 

• Compalints can register through Paper form personally and get receipt for complaint   

• Dial 08192-242030 for to give complaint Via phone.

•   Online registration through www.hariharcity.gov.in

        Q:Who will answer the phone?
        A: CMC has appointed NGO to run helpline, NGO will receive complaints and forwarding to respective departments for to redress.
        Q: How can they help?
        A: The HELPLINE staff will listen to your grievance carefully and asks the                details like complaint location, complainant name, telephone number, email            address and HELPLINE staff will give you a complaint number.
       Q: What next, after registering the complaint?
       A: As soon as complaint is registered in HELPLINE, it will be communicated             to the concerned field staff who immediately responded to the citizens.
       Q: I have two complaints in my ward. Can I register both the complaints           at a time?
       A: You can register both the complaints at a time. But HELPLINE Staff will               give you two separate complaint number to refer your both the complaint.
       Q: In there any time limit to dial HELPLINE ?
        A: No. Helpline works round-the-clock.
       Q: What type of complaints can be registered at HELPLINE?
        A:Complaints related to civil amenities like Water supply, Under ground drainage cleaning, Road repair , Pothole filling ,Street lights, Removal of garbage and Carcass of stray dogs/pigs can be registered at Help Line.
        Q:How to know the status of my Complaint?
         A:You can contact Helpline to know the status of your complaint by stating the Complaint Number given at the time of registration of the complaint by  the HELPLINE staff or You can view the status of the Complaint online      by providing the Complaint Reg. No. through                                                      www.hariharcity.gov.in .
        Q: How much time it will take to solve my grievance?
         A: HELPLINE staff will be responsive to public complaints with the sense of urgency and ensure that no complaint remained unattended for more than  24 hours. Minor complaints are solved with in 30 min flat time. In case any    complaint remains unattended for more than 24 hours, the complainant will be definitely informed about reasons for delay and the time required  attending the same.